FNB poor poor poor poor poor service.

I wish there was a rating going backwards firstly I did not pay them one month, then when trying to make arrangements they said that this is an account on it's own then I mistakenly pay 9.5K after getting the account up to date when I ask them to reverse they give me a story telling me that my account is link to all my other accounts so much for their slogan not even my damn private banker could reverse the money paid into the account.