AP
Alison P

1 reviews | Active since Jul 2021

27 Jul 2021, 11:45

FNB poor online banking service.

Just a warning for anyone trying to set up an account for your child with FNB.We had very bad service from the online banking division.The consultant at the branch was very helpful.The problem came when we tried to register for online banking.The branch consultant tried to register us twice and was treated badly,with no luck.My husband spoke to two call Centre people at on line banking and was told to go back to the branch,and then transferred to another consultant who didn't know anything about us.Needless to say we will be closing this account and moving to another bank.

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