FNB poor helpline service!!!!

I need help URGENTLY. Since yesterday Ive spoken to I think 8 different representatives. One of FNB's representatives transferred me to Click Credit Cards yesterday!!!??!?!?!? (Bear in mind that I had nothing to sort out with Clicks...I don't even have a credit card with them!!!!) This morning after 3:19 on a phone call of typing in my ID nr over and over and oooooover, the phone call was cut off. This is crazy! FNB your helpline SUCKS!!!!! It should be called a frustration-line....or waste your airtime line!!!