KM
Keabetswe M
1 reviews | Active since Aug 2019
13 May 2025, 06:54
FNB POOR CUSTOMER SERVICES AND ***********
Called customer care regarding an ewallet I cannot access and I also needed help linking my ewallet to my app and account. They kept transferring me to different departments for ***ol. None of them resolved my query. Also they are rude. I want my money in my ewallet. The error messages I get all say there's no active wallet connected to my number.
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Replies (2)KM
Keabetswe M's updateReviewer Update
13 May 2025, 12:00I got an email form Dean no help there aswell. It would be nice if you could call. If you take your customers seriously
KM
Keabetswe M's update13 May 2025, 12:00
Reviewer Update
I got an email form Dean no help there aswell. It would be nice if you could call. If you take your customers seriously
KM
Keabetswe M's updateReviewer Update
16 May 2025, 12:13I would like to take this opportunity to commend Naomi from the FNB EWALLET department/call center. She assisted me with my problem and she was patient, she didn't talk over me or make me repeat myself like an idiot. After countless fruitless calls and emails with other consultants she finally came to my rescue.
Keep it up Ousi.
Keep it up Ousi.
KM
Keabetswe M's update16 May 2025, 12:13
Reviewer Update
I would like to take this opportunity to commend Naomi from the FNB EWALLET department/call center. She assisted me with my problem and she was patient, she didn't talk over me or make me repeat myself like an idiot. After countless fruitless calls and emails with other consultants she finally came to my rescue.
Keep it up Ousi.
Keep it up Ousi.