DM
Dawid M

1 reviews | Active since Nov 2016

30 Nov 2016, 20:22

FNB Poor Bussiness Support

<p>I went into the FNB Branch at Eldoraign in Centurion Thursday 24 November with all needed documents to apply for assistance in my bussiness, where upon they informed me they do not do bussiness loans but there is a lady working between two branches that will contact me they notified her via email. Currently there was no communication or feedback at all from any FNB branch, I even lodge an complain on the FNB site *** there was also up untill now no communication. Please inform me if this is how you treat all small bussinesses trying to grow ??????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Dec 2016, 11:18
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)