PC
Pieter C
1 reviews | Active since Oct 2019
05 Nov 2019, 11:27
fnb policy to cover credit card etc a big ****
i contacted fnb in regards to a policy they sold to me, i got injured and i hope it will cover my credit card etc. for the time, but excuses all the time and keep saying we'll come back to you. Even some of the managers at fnb bank could not believe it. very poor service. i did sent drs sick letter and the sick leave is way after the accident
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FNB (First National Bank)'s replyOfficial
05 Nov 2019, 13:14Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Nov 2019, 13:14
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***