FNB Policies Don't Work( don't take it)

I would like to give FNB 0

I have a policy for my credit card.. To this unable to use it..

It's been 2 years of documents to and from..

I am told to get new documents as they don't have it...

Yes I owe you money but my policy covers me..

I have read and understand the terms and claims but 2 years..