fnb ****es

I went into debt review - I constantly called nb during may to ensure that my debit orders don't come off - this was agreed with the debt review deoartment at fnb via email last week, this morning i see that fnb debited my account - honestly this is shameful , inept and *********** from these *******s - i cant believe they would ***** peoples money like this - i ***en hope whoever did it dies a painful death - i want this ***en issue resolved asap and my money refunded - fnb are ***en *****s man - **** you