MN
Marcia N

1 reviews | Active since Jun 2016

28 Nov 2017, 18:42

FNB please note

Just making FNB aware of my issue with the App i am able to use my finger print as an alternative password but just off recently it says password incorrect how can my finger print all of a sudden be incorrect? and the same fingerprint is still able to unlock my phone. Just does not make sense...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2017, 09:03
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)