FNB, Please do not move to them

<p>During November I phoned to open a FNB cheque account. Pleasant experience, promised to deliver card and assist with moving of debit orders ect. Card was delivered and FICA docs handed to the courier. Due to timing I could not change my salary deposit and decided to do that in Jan. No assistance to move debit orders and income received. A few sms's was received, please pay money into the account, ect. Early Jan I transfered my day to day funds to this account to start using it....big mistake. I could not use this account at all. After spending a few calls of more than 15 on the phone i was told the reason why the account can ot be use the account was there was no fica docs received and therefor the account was blocked. Day 3 I spoke to a ********** who would sort this out. Day 4 I am back on the phone and the same issues trying to get assistance - I will put you to the correct person and then press 1 press 2 press 3, and i select, tel my story and hold on, press 1 press 2 .. After a long time I got someone in the KYC dept that told me there was no hold on my account. I explained i can not use it, i begged her to look into it and wow, there was a hold, not on th profile but the account...is there a difference and is it my issue? My issue was i can not use the account. I transferred the money out of the account and asked to close the account, I am given a number ********** 404 to phone. They then told me they can not close the account, I need to go to the branch........Is there anybody in FNB that can assist a client at all? Thanks that this happened before I went to all the trouble to move my debits, credits and home loans to this "Flippen Negligent Bankers" as displayed on the N!</p>