1 reviews | Active since Sept 2016
FNB please bring back my money
i saw there is R500 that has disappeared from my account yesterday, i then called FNB to check for me of which they told me that R500 was reserved for a revolving loan ( with a REF R/L) i dont have any revolving loan with FNB i then went to the branch but i didnt get any help. please bring back my money because i dont have any revolving loan with FNb.
Good day Angela Njenjie,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Angela Njenjie,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)