FNB PLEASE BEAR WITH CLIENTS, WE HAVE A GLOBAL PANDEMIC

I am highly disappointed with FNB. With this global pandemic most people have been affected financially. Being one of the affected, I have debit orders that run on the 30th. I havent yet received my salary as my company is also struggling financially to pay their employees. So when when I discovered that I was not going to be paid by the 30th, I had to borrow money from someone so I can pay my Debit orders.

I got the money yesterday but to my surprise FNB deducted R110 for each rejected transaction. This includes my insurance cover with them for R27 it bounced and they charged me R110.

I have been banking with them for 10 years and in this critical time that we are living in, they are supposed to bear with clients and give them grace period to pay for Debit orders even maybe a week before they deduct money.

I feel they are reeping the poor and making us even more poorer. Imagine I borrowed R5000 to pay for my DO's and they take R330 altogether. So it means I wont be able to cover the cost of my debit orders. I have to look for tht R330. Some banks are so understanding and know things are hard for everyone especially now during this corona pandemic.

FNB even send me a message today that I must take a loan with the since my debit orders bounced. That loan will help me to cover for these. Who does that. I'm struggling to pay and you want me to get into more debt. Please FNB life is hard for many people. Just try to be raesonable especially now You have shown you dont have your client's interest at heart. After this pandemic Im going to change to another bank. Im now tired of FNB. This is my third hello Peter complaint.