FNB Please allow me to close my account!

Good day.<br> i would like to close my bank account almost a month with FNB but so far no luck.<br> i have issued complaint at Seapoint brunch at 7 February and brunch is still dealing with my problem since 7 February but so far no luck! On Top i got R 100 bank charges for this month because of sleepy stuff of responsible department...<br> The reason that i cant close my bank account is R12.01 OUTSTANDING DEBIT CARD AUTHORIZATION since from last year December. YES almost three months 12.01 waiting authorization from FNB.<br> Brunch issued another complain to responsible department but sounds like department does not exist or there is no one works there but they get their salary from FNB..So lovely.If FNB has any vacancy at same department i also would like to get job there...<br> At January i had another issue with my cheque card.My new card got lost during transport...Problem,problem,problem....Because i want to receive service that i paid for it PLEASE FNB, CLOSE MY BANK ACCOUNT AND SET ME FREE after 9 years!!!<br> Regards.<br> Sorry in case if somebody is on duty there here is my reference number:631072(They should answer me in 24 HOURS.MORE THAN 48 hours past but so far no call