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Thabiso M

1 reviews | Active since May 2019

26 Nov 2025, 08:57

FNB PLATINUM PARK BRANCH IN POLOKWANE GIVES BAD SERVICE

FNB PLATINUM PARK BRANCH IN POLOKWANE HAS THE WORST CLIENT SERVICE. THE CONSULTANTS HAVE NO RESPECT FOR CLIENTS, NEITHER DOES THEIR MANAGER IN ANY WAY. I EXPERIENCED BAD SERVICE, NOT ONLY ONCE BUT ON SEVERAL OCCASIONS. AT SOME POINT, I THOUGHT THEY LEVEL OF RESPECT TOWARDS CLIENTS IS BASED ON BANK BALANCE. I LODGED THE COMPLAINT WITH THE HEAD OFFICE, ONLY FOR THE MANAGER TO CLOSE THE COMPLAINT WITHOUT MY KNOWLEDGE, NOR HAVING ENGAGED ME AS THE COMPLAINANT. FNB PLATINUM PARK BRANCH IN POLOKWANE IS VERY BAD

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Thabiso M's update26 Nov 2025, 10:01
Reviewer Update
I already have 2 complaints reference number of which the branch decided to close before the matter could be resolved, i. e REF *** and ***.So I'm honestly not sure if I still have trust in the bank's complaints department.