JB
Johann B

1 reviews | Active since Jun 2013

20 May 2015, 09:59

FNB Planitum Banking

Complaint not resolved. Delivery of cards. Incorrect bank statements sent through, incorrect billing, incorrect information given. 10 minute holding time when you call the Platinum Banker. Not impressed.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2015, 10:45
Official
Hello johann12,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 686790.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)