FNB Places hold on Business Account

<p>On 15 June, I spent 90 Minutes at the Brooklyn Branch ensuring that the account comp**** with FICA requirements. Subsequently I received messages that the account will be placed on hold due noncompliance with FICA. I attempted to contact FNB on the number provided in the SMS on 23,24 and 25 June. On all 3 attempts I held the line for a minimum of 10 minutes with no answer. I proceeded to leave a message for FNB to return my call on Friday and Sa****ay. No feedback from FNB. On 27 June I had to transact using this business account and I was informed that the account was placed on hold. I phoned FNB and logged a compliant reference 949881, no feedback or resolution from FNB. On 28 June I spent another hour at the Brooklyn Branch with the operations manager Otto as well as Mosa , the lady that assisted me 15 June, to rectify this issue. They admitted that this was due to an error on their side and that the issue will be rectified in 24 hours. I am still unable to transact using this account and my service providers cannot wait any longer for payments. </p> <p> </p>