FNB Phones cannot accept another network simcard even when settled

Cellphone.

Earlier this year I bought an FNB phone as my second phone. Two weeks ago I lost my main phone and have since done a sim swop with the hope to use my now settled FNB phone.

The shock of my life to discover that FNB does not allow the use of another network sim card on their phone even if the phone is settled. I was then told to wait for a week before I could be provided with the code to enable me to use my other sim card on the FNB branded phone.

Yesterday I was provided with the sixteen long number as code. Before I could punch in the number to decode the phone FNB network, I had zero attempts. In other words I could not even use the provided code to enable me to open the network from FNB to a network of my choice. I am profoundly disappointed at FNB that they ventured into cellphone retail market and are so terrible at it. FNB you cannot force a customer to use your network, your timecard and buy data bundles or air time only from you. You will not succeed. May your phone retail business never succeed. If you have not purchased an FNB phone, good on you. I am so frustrated and without a phone and sadly have no walk in center to go into for assistance. Even a branch cannot assist.