1 reviews | Active since May 2013
FNB Phones and Simcards
I have requested that FNB call me with regards to the issue I am having yet up to today no Call, 2 weeks later. So this is how it goes. I wanted to apply for a Tablet for my Daughter for her Birthday and as FNB has a deal for a Lenovo Tab for R89.00 I thought let me get one for her. To my suprize they did not approve it however. When I went back to the application and changed to only wanting a simcard of which the monthly Subscription is R399.00 I am approved. This is ridiculous. I did request a phone call but no response. Can someone at FNB explain this.
Hello Henk231,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Henk231,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)