FK
Francois K

1 reviews | Active since Apr 2012

26 Oct 2019, 12:50

Fnb phone banking sucks

I am a premiere banker and i tried to reverse a debit order along with my personal minutes and the one i had to wait in the bank on the phone was 1h20 min and never talked to anyone!! Why dont u guys just make self retur debit orders a higher ammount then i dont have to sit and call you!! Its stupid!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2019, 12:58
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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