YA
Yaasir A

1 reviews | Active since Feb 2013

07 May 2018, 10:23

Fnb personal loans settlement not allocated to my acc

I have a personal loan with fnb. I have however settle the loan within a few days after receiving the actual funds. I have now settle the account on Friday. The 04/05/2018and still my account is showing now actual payments or settlement. Please can someone from fnb assist. I called the call Centre I cannot get through. I’ve email twice. No response. My id is ********** 216081 Cell number ********** 728

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 May 2018, 11:15
Official

Good day Yaasir,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans department who will investigate and provide you with feedback.

The reference number is ***F.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)