FNB PERSONAL LOANS AND ITC UNFAIR TREATMENT.

MY PARTNER HAD A PERSONAL LOAN WITH FNB WHICH HE SETTLED LAST YEAR NOVEMBER AND LATE JANUARY THIS YEAR(2020) HE RECEIVED A PAID UP LETTER PROVING THAT HE HAS SETTLED HIS LOAN. AROUND APRIL MAY HE TRIED APPLTING FOR FINANCE FROM THE BANK AND HE KEPT ON BEING REJECTED, HE FOLLOWED THIS MATTER AND FOUND OUT THAT ON THE ITC SYSTEM HE STILL OWES FNB. WE TOOK THE MATTER UP WITH FNB FOURWAYS, THE MANGER WHO HELPED US THERE PROMISED THIS WILL BE SORTED ASAP AS HE CLAIMED TO AHVE CONTACTED ITC TO FIC THIS ASAP AS IT WAS A MISTAKE ON THEIR SIDE THEY DID NOT CLEAR HIS DEBT. WE HOPED IT WAS FIXED SINCE WE CALLED ITC AND THE GUY WHO HELPED US TOLD US THAT THERE IS NO CREDIT SHOWING UNDER HIS NAME THIS PARTICULAR LOAN WS CLEARED UP. TO YOUR SUPRISE HE TRIED AGAIN APPLYING FOR FINANCE AND STILL GOT REJECTED UP TO TODAY IT IS APPARENT THAT THIS FNB LOAN HAS NOT BEEN CLEARED UP AT ITC AND IT SHOWS THAT HE STILL OWES FNB, THIS IS ALMOST A YEAR AFTER HE SETTLED THE LOAN. VERY TERRIFYING AS THE SAME BANK THATS HOLDING US BACK IS THE ONE REJECTING OUR FINANCE APPLICATIONS BECAUSE HE IS PAINTED AS A BAD DEBTOR AND HIS CREDIT RECORD IS BEING NEGATIVELY AFFECTED.