1 reviews | Active since Jan 2015
FNB personal Loans
I have sent a request to FNB to send an instruction to Credit Bureau to remove the listing on my credit report as I have paid up.I sent this query on the 14th of September and it has not been done.I am aware that the clearing takes 7 working days and its over 7 days.May I kindly get feedback as to what is the hold up
Good day Fhatu,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Loans who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Fhatu,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Loans who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)