1 reviews | Active since Sept 2010
FNB Personal Loan squeezing maximum profit out of their customers
I took a personal loan with FNB, my contract is saying i have a "cooling period" to change Customer Protection Plan (CPP), that is offered by the bank and use my own, on the 02 May 2018, i sent FNB an email requesting to exercise this option of using my own CPP. after following up with numerous calls 20 days later 22 May 2018 i have received feedback from FNB.
Good Day Lutho,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Personal loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lutho,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Personal loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***