CC
Crisy C
1 reviews | Active since Feb 2019
18 Feb 2019, 12:16
FNB PERSONAL LOAN REFUSES TO REFUND MY MONEY
I WANT TO BE REFUNDED OF MY R575 THAT I HAVE BEEN WAITING FOR FOR THREE WEEKS NOW.
STOP TAKING ME FOR A RIDE AND PAY BACK THAT MONEY INTO MY ACCOUNT TODAY.
I REFUSE TO BE TOLD TO WAIT 2-3 WORKING DAYS ANY LONGER, I WANT IT TODAY.
STOP TAKING ADVANTAGE OF THE SITUATION AND OF ME. STOP IT.
PAY BACK MY MONEY.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
18 Feb 2019, 13:22 Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply18 Feb 2019, 13:22
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)