BO
Barend O

1 reviews | Active since Oct 2017

14 Sept 2020, 08:27

FNB Personal loan misrepresentation

I requested a settlement letter from the FNB, never got one. However I decided to pay the amount as indicated on my internet banking. FNB then decided to send me a letter indicating I need to pay R900 more before the amount is settle???? I feel this is a real misrepresentation on the internet banking and that I did pay the outstanding amount.

Stuff like this is killing South African because banks has the last say. I will not pay the amount because there were never real communication from FNB to us?!?!?!?!

0
Replies (1)
BO
Barend O's update14 Sept 2020, 11:53
Reviewer Update
Now FNB is still keep on sending the same standard response without any solution??? The misrepresentation made from them is highly unfair to the loyal customers they have!!!