EE
Ewald E

1 reviews | Active since Oct 2017

13 Oct 2017, 10:09

fnb personal loan charge

Hi good day my name is Ewald erasmus I'd nr ********** 185085, my complain is my arrangement with fnb is R75 a week so now I've notice and it's been awhile now they are taking R75 on a wed and R75 on a Thursday because I can see the money is being taking via an sms so can someone please why they are doing this and I whant my money back then

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Oct 2017, 10:29
Official

Hello Ewald-erasmus,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)