SD
Stefan D

1 reviews | Active since Aug 2018

02 Oct 2018, 12:07

FNB personal loan call assistant

Just want to thank Mylo (didn't get her name clear...) at the call centre who assist me with my personal loan. You are one of a kind and FNB can be so glad to have you as one of them. I gave her a rating but couldn't hear clear and press 1 (which i thought is the best). My speaker of my phone is damaged but she keep calm even if i asked the same question ten times....

Thank you so much

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2018, 12:28
Official

Good day Stefan van Dyk,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

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