EE
Emmanuel E
1 reviews | Active since May 2011
06 Feb 2024, 20:57
FNB personal loan and credit card.
To whom it may concern I have been calling FNB to sort out my personal loan and credit card but the consultants are not helpful. I will stay on the phone for hours with no help and they keep transferring me to the wrong person. I need help to sort out this accounts and the interest keep going up. It’s costing me a lot starting on the phone with no help at all.
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Replies (1)EE
to On Feb 7, 2024, at 11:06 AM, FNB Loans <***> wrote:
Good day Mr. Emmanuel-Egbe Enow,
Thank you for taking my call.
As discussed telephonically, please note that there needs to be a payment arrangement on the loan accounts, and it must be honored with the agreed payments before we can request for the accounts to be assessed.
A request has been sent to the collections department to contact you to conclude a payment arrangement on the accounts.
Should you require any further information please do not hesitate to contact us again.
Kind Regards,
Lorraine Majola
Emmanuel E's updateReviewer Update
09 Feb 2024, 15:56Good day
I received a call from Lorraine and she said both departments will call me to make the arrangements and till now no one has called me.
See the email below I don’t understand FNB.
I received a call from Lorraine and she said both departments will call me to make the arrangements and till now no one has called me.
See the email below I don’t understand FNB.
to On Feb 7, 2024, at 11:06 AM, FNB Loans <***> wrote:
Good day Mr. Emmanuel-Egbe Enow,
Thank you for taking my call.
As discussed telephonically, please note that there needs to be a payment arrangement on the loan accounts, and it must be honored with the agreed payments before we can request for the accounts to be assessed.
A request has been sent to the collections department to contact you to conclude a payment arrangement on the accounts.
Should you require any further information please do not hesitate to contact us again.
Kind Regards,
Lorraine Majola
EE
Emmanuel E's update09 Feb 2024, 15:56
Reviewer Update
Good day
I received a call from Lorraine and she said both departments will call me to make the arrangements and till now no one has called me.
See the email below I don’t understand FNB.
I received a call from Lorraine and she said both departments will call me to make the arrangements and till now no one has called me.
See the email below I don’t understand FNB.
to On Feb 7, 2024, at 11:06 AM, FNB Loans <***> wrote:
Good day Mr. Emmanuel-Egbe Enow,
Thank you for taking my call.
As discussed telephonically, please note that there needs to be a payment arrangement on the loan accounts, and it must be honored with the agreed payments before we can request for the accounts to be assessed.
A request has been sent to the collections department to contact you to conclude a payment arrangement on the accounts.
Should you require any further information please do not hesitate to contact us again.
Kind Regards,
Lorraine Majola