1 reviews | Active since Aug 2018
FNB personal laons - call center
The Call center for Personal loans are useless. It took me a whole month to get my accounts sorted and money owned to my reversed. The staff is rude and DO NOT WANT TO DO THEIR WORK!! I have been with FNB for many year and hade the worst experience with them the past month and will not recommend any person to go with FNB loans.
Good Day Marinda Kruger ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to FNB Loans department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Marinda Kruger ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to FNB Loans department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***