FNB Pension backed home loan

On the 10th February 2026, I app**** for a FNB pension backed home loan and for my pension fund to stand surety as I want to buy the house of my parents. I called FNB on Saturday 14th February and an agent told me at the time the pension backed loan was pre-approved and is with credit.

Monday 16th February I call again to find out on the progress only to be told that credit declined the pension backed loan due to risk and after further digging they declined it because of 3 accounts I had, wesbank personal loan and a FNB overdraft that was written off / prescribed and the FNB credit card was paid off by me. Bear in mind I was banking with FNB in 2013 when this all happened.

After back and forth an agent told me to provide paid up letters for the 3 accounts. After numerous calls I eventually provided the prescribed letters and paid up letter. After submitting those letters the agent asked me for a clearance letter as I was in debt review for about 2 months in 2024 and I paid up all my accounts and as per the agents request, I sent through the clearance letter stating all my accounts are paid up etc.

After calling for feedback on my application every day or every 2nd day, today I heard that my application was still declined due to the following:

Because of the written off debt and the bank that incurred losses

So all I want to know is - my chances for applying for anything at FNB will be declined? Am I now being “judged” and kept liable to still pay for debt that was prescribed and as a result anything I apply for at FNB will be declined?

How’s that fair?