1 reviews | Active since Oct 2009
FNB pending transactions are really a pain in my ass!!
I purchased a flight ticket with CEMair, bus tickets with greyhound and intercape on the 6th of August. Its the 8th of August all of these transactions has been pending. I am about to loose a seat on CEMair because they cannot release a ticket until the funds have been cleared. My son will not be able to travel because Intercape cannot send me a ticket because pending transaction means no booking. This money has been deducted from my account already. Does it mean I have to rebook these tickets again, really now this is frustrating. Why cant the bank reverse the transactions into my account then if they don't want to process them?
Hello Mpho,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Hello Mpho,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
