FNB Pending Payment

Item: FNB (First National Bank)
Rating: 1
Author: Kanya S

I've got a payment which I made on the 6th (today is the 19th) of December. It shows as pending, not paid/credited in the merchant website. I've contacted FNB on their Facebook and Twitter pages, no reply.

Frustrated as I can't even send proof of payment to merchant, well, there can't be one without a successful payment.

Please advise.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

19 Dec 2018, 14:39

Hello Khanya,

We are sorry that your experience prompted you to contact us with a complaint.

We apologize for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply19 Dec 2018, 14:39

Official

Kanya S's updateReviewer Update

19 Dec 2018, 14:54

Thanks. Dispute form submitted. Will then await.

Kanya S's update19 Dec 2018, 14:54

Reviewer Update

Thanks. Dispute form submitted. Will then await.