1 reviews | Active since Apr 2017

24 Apr 2017, 12:29

FNB PayPal worst experience

<p>FNB and Paypal have made their systems so complicated, they fail to assist customers with a system they created . I have had such an awful experience over the past 2 weeks between just trying to register and link my paypal account with FNB then trying to withdraw the funds from the paypal account. It took me 3 days just to link the account and I have been here all day just trying to withdraw funds. I have had to spend so much money between the call centre and the banking fees till my personal funds were expunged and now I could not get anymore assistance from them. They will not even try to meet customers halfway the service provided is half hearted and ridiculous. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2017, 12:39
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)