1 reviews | Active since Jan 2014
FNB PayPal withdrawal - error messages and delays
I'm at my wits' end with FNB's PayPal service. I made a withdrawal on Feb 21st, but after a string of error messages and codes (which are becoming more and more frequent these days), I reached out to the PayPal Dept. Three emails went unanswered. One call centre agent told me everything was in order and that I just need to wait. Finally, on Friday, another agent confirmed that there had been problems at their end with processing withdrawals with people who are not FNB customers (I'm with Standard Bank), that my withdrawal had indeed not been processed, and that it would be escalated and manually processed. Tomorrow is the 1st when all my bills are due, and I still haven't received my money. I made another withdrawal yesterday (I get paid weekly via PayPal) but I'm holding my breath as others who work at my company are already reporting issues with their withdrawals as well as error messages. Please sort this out, FNB. It's incredibly stressful.
