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Angeline T

1 reviews | Active since May 2021

29 Jan 2026, 07:27

FNB PayPal STAY AWAY!!!!!

Still no response or feedback from FNB Paypal services, other than they have received the complaint, with regards to my previous complaints, enquiries etc, it is now the 29th and my bills are overdue. How long does it take to activate an already active account? How long does it take to upload my FICA docs that were submitted in November 2025, and all was working fine, now there is no account? I will be closing this account and the money I needed to transfer from PayPal to FNB for outstanding fees, in order not to be black listed will now rot in PayPal. There is no other way to get that money. I have suggested to PayPal that they move away from FNB completely and to use another SA bank instead for this service. FNB looks so good on paper, but in reality they are running a Mikey Mouse Outfit. The other reviews are just as bad. Do yourself a favor and go have a look at their reviews before moving! I would not suggest that any SA citizen use PayPal as long as they are with FNB, it is not worth the stress! Rather consider Payoneer and Mellow, instant payments, no issues with any SA Banks!!! I have requested that a Manager contact me, guess what, still nothing!!!!

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Replies (3)
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Angeline T's update02 Feb 2026, 09:15
Reviewer Update
It is now 2 February 2026 and this has yet to be rectified!!!!!! My accounts are still not active and linked! This is utterly disappointing! They keep telling me that all FICA docs are in order and that my account is active, yet I am still getting the same errors.
Oops! An error has occurred.
User not permitted to access this process, there are certain FICA documents outstanding.

SOME ERRORS HAVE OCCURRED…….
(E-1002) YOU DO NOT MEET THE REGISTRATION CRITERIA IN ORDER TO PROCEED.
And this is what it says on the FNB online banking when I try to contact FNB through the Contact us button:
Sorry!
You cannot access this page on an unverified browser. To view My Devices and Browsers, please use a browser that has already been verified. If you do not have another browser to view My Devices and Browsers, we suggest using this browser regularly to get it verified over time.


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So what now. My payments are now late! Thank you for zero service delivery FNB! Thank you for putting me in a financially difficult situation! Thank you for this great waste of time!

Once Again! Steer clear of this service, not that you can call it that!

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Angeline T's update04 Feb 2026, 12:54
Reviewer Update
4 February 2026 - Still no response, feedback or rectification of my accounts!
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Angeline T's update16 Feb 2026, 09:12
Reviewer Update
Surprise surprise, it is now 16 February 2026 and FNB and PayPal have yet to rectify the errors on my account and the paypal services. Radio silence. Still no feedback of what is going on on my account. Still reflecting the same ****** errors? WILL THIS EVER BE RECTIFIED? i WILL BE POSTING A NEW REVIEW EVERY DAY UNTILL THIS HAS BEEN RESOLVED!!!!!!!!
Oops! An error has occurred.
User not permitted to access this process, there are certain FICA documents outstanding.

SOME ERRORS HAVE OCCURRED…….
(E-1002) YOU DO NOT MEET THE REGISTRATION CRITERIA IN ORDER TO PROCEED.
And this is what it says on the FNB online banking when I try to contact FNB through the Contact us button:
Sorry!
You cannot access this page on an unverified browser. To view My Devices and Browsers, please use a browser that has already been verified. If you do not have another browser to view My Devices and Browsers, we suggest using this browser regularly to get it verified over time.


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