FNB PayPal staff lying to customers!

After confirming with FNB for the past two days per telephone to verify when my PayPal withdrawal will be released, I was informed each time the funds will be released into my account today (25 March 2020).

So in good faith, I drove over 100 km to Cape Town to purchase vital items before the total lock down of the country for the Covert 19 epidemic. At 15:00 I phoned the FNB again, and I was told the funds will be released before 17:00. Just before 17:00 I was standing at the store where I had to make the large purchases, and phoned FNB again, but this time I was told there was some sort of system issue, and thus the payment was a bit delayed, but it's been confirmed already and will be released within the hour.

Currently it is after 20:00 and I'm back home, without being able to make the vital purchases. At this point I need to stipulate, the purchases was quite large and high valued, so now I need to make alternative arrangements to get the items delivered to my house, at great extra expenses...

So after an extremely stressful day, FNB caused me a whole lot of extra expenses, including the delivery fee for the items to be sent to me tomorrow, the fuel and toll fees I wasted.

Shame on FNB for blatantly lying to their customers!!!!!