FNB Paypal Services Problem - Hard Hold on Account with no reason after years of having a linked account and successful transactions.

I have been using Paypal services for years without problems. I had no problem linking or withdrawing money from my Paypal to my Fnb account up until this week and now it says my account has a "Hard Hold" on it. This seems ludicrous as I withdrew money last week but now somehow my account has a hold. I have contacted Fnb multiple times and have been told that there is no hold on account that they can see. They then put me through to Paypal services which I never get through too. I have spent R70 of airtime waiting to speak to a consultant before my airtime runs out and the line goes dead (I have spent about 3 hours on hold, in total, with no answer). I have also sent a mail through to Paypalenquiries at Fnb and still not received an answer. Having access to Paypal is integral to my work and to put it on hold without warning, or notification is beyond ridiculous. If Fnb is going to have Paypal services available then they should make sure they have enough consultants to deal with the mess they are creating and not expect us to waste hundreds of rands just to get cut off before even hearing from an agent.