KB
Kenneth B

1 reviews | Active since Jan 2020

16 Oct 2019, 11:49

FNB PayPal MISERY!

I hate this bank. I am probably emotional about it because EVERY experience I have with them is terrible. I have been trying to link my PayPal account for months now! I have already lost over R1k in funds because I still haven't been able to FICA my online account so I can link my Standard Bank account. Phone them? Really? This number advertised 0861 Paypal (729725) doesn't exist!!! HELP!!!!!!!!!!!!! There website is TERRIBLE (TWO menu bars on one page - really?) and there telephone customer service is atrocious ("I don't know how to help with Paypal").

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2019, 12:16
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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