DLG
Daniellé Le Grange
1 reviews | Active since Apr 2022
26 Apr 2022, 09:51
FNB Paypal customer care lack of commuication
FNB Paypal customer care I contacted FNB***) to find out by when my Paypal funds will reflect. The person did assist, but because my Paypal is in my husband;s names (linked to my FNB - for the past 10 years), she said FNB will delink the Paypal from my FNB account by Thursday this week,. She then agreed by Monday, but what if I did not phone in. Why no communication, sms'es, e-mails or anything from FNB's side. I would say it is very rude from FNB's side. I feel very upset.
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Replies (2)DLG
Daniellé Le Grange's updateReviewer Update
26 Apr 2022, 10:04Just to add, FNB gave no warning, what if I did not phone in this morning. I will try to edit my Paypal details, but I beleive FNB should send out a warning, what if I did not phone in this morning.
DLG
Daniellé Le Grange's update26 Apr 2022, 10:04
Reviewer Update
Just to add, FNB gave no warning, what if I did not phone in this morning. I will try to edit my Paypal details, but I beleive FNB should send out a warning, what if I did not phone in this morning.
DLG
Daniellé Le Grange's updateReviewer Update
26 Apr 2022, 14:44Thank you, what if I never phoned this morning? My Paypal would 've been unlinked without any warning . I understand that there are audits as explained to me, but please ask your staff to warn the customers (in advance) via e-mail or telephonically or both ways. Thank you, awaiting response from FNB.
DLG
Daniellé Le Grange's update26 Apr 2022, 14:44
Reviewer Update
Thank you, what if I never phoned this morning? My Paypal would 've been unlinked without any warning . I understand that there are audits as explained to me, but please ask your staff to warn the customers (in advance) via e-mail or telephonically or both ways. Thank you, awaiting response from FNB.