SB
Steven B
1 reviews | Active since Mar 2021
19 Mar 2021, 13:31
FNB PayPal broken with no explanation or client service to be seen
I'm at my wit's end. FNB PayPal is not working and no-one is picking up the phone at FNB nor their email *** and RB Jacobs is not responding either. How can this be the award-winning bank of South Africa, are the competitors really this bad? When can we do PayPal through one of the other banks
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Replies (1)SB
Steven B's updateReviewer Update
20 Mar 2021, 07:51The problem "fixed itself' but I'm not happy with how the FNB team handled this situation, no communication whatsoever.
Surely this could have been easily addressed with an automated voice prompt on your switchboard that states "If you are calling in connection with a problem withdrawing funds from PayPal then please note that our technicians are working tirelessly to solve this issue." - For some of us - PayPal is our bread and butter and getting the impression that there is no-one on the other side is a little disconcerting.
Surely this could have been easily addressed with an automated voice prompt on your switchboard that states "If you are calling in connection with a problem withdrawing funds from PayPal then please note that our technicians are working tirelessly to solve this issue." - For some of us - PayPal is our bread and butter and getting the impression that there is no-one on the other side is a little disconcerting.
SB
Steven B's update20 Mar 2021, 07:51
Reviewer Update
The problem "fixed itself' but I'm not happy with how the FNB team handled this situation, no communication whatsoever.
Surely this could have been easily addressed with an automated voice prompt on your switchboard that states "If you are calling in connection with a problem withdrawing funds from PayPal then please note that our technicians are working tirelessly to solve this issue." - For some of us - PayPal is our bread and butter and getting the impression that there is no-one on the other side is a little disconcerting.
Surely this could have been easily addressed with an automated voice prompt on your switchboard that states "If you are calling in connection with a problem withdrawing funds from PayPal then please note that our technicians are working tirelessly to solve this issue." - For some of us - PayPal is our bread and butter and getting the impression that there is no-one on the other side is a little disconcerting.