FNB PayPal account removal from FNB banking profile.

I spent the better half of 3 hours trying to remove my PayPal account from my accounts page on internet banking.

First I was told to phone: *** which is PayPal. PayPal advised they do not have access to my FNB banking profile so they cannot remove my PayPal account from other accounts on my banking profile.

Second I called in and waited again this time to be put on hold to speak to Forex. Forex advised they cannot remove my PayPal account on my banking profile.

Thirdly I waited in the queue once again for about 30 minutes only to be told that the internet banking department cannot assist me.

Does no one know how to remove the PayPal account from my banking profile?

It is ridiculous that I have to phone in 3 times spend R300 + on airtime and no one can help me? Is this customer service? Is getting sent from pillar to post customer service?

Who can assist me????????