HT
Haddy T
1 reviews | Active since Apr 2021
18 Jun 2021, 22:28
FNB Payment Reversal
It has been 18 days since I requested a desperate and urgent payment reversal. I filled the form and followed procedure. Feedbacks have amounted to nothing. At this rate, FNB consultants will respond by telling me there are no funds to recover because they took 2 weeks. I am at my wits end, short of losing my mind and storming into the branch. My references are ***, ***, ***: ref:SC-***-RU1VN. All my emails to let them know that R4100 is not small change have fallen on deaf ears.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
19 Jun 2021, 08:38Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply19 Jun 2021, 08:38
Official
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team