1 reviews | Active since Jul 2011
FNB PAY BACK THE MONEY
FNB transferred money on closure of my kids investment account without my instruction to another account of my kids. This money shouldve gone to my check account. Now FNB want all sorts of documents. Isn't it clear (well clear as mud apparently) that i do not care about the documents. The money was in my investment account, mine, and i closed MY account so transfer MY money to MY check account.
Please do not hesitate to contact me SHOULD this clear instruction not be clear.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)