FNB PAY BACK MY MONEY
<p>On the 20/06/2017 i made a transaction using online banking (FNB App) to the wrong account number. In the space of the account number i put in the amount 2100. When i request a reversal FNB keeps telling me that there is NO ONE to Debit. Yes, there is no one to debit because FNB STILL HAS THE MONEY, it was not sent to anyone. When i call the head office, theres no help at all. I keep holding the phone until i run out of airtime. </p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Please keep me updated about the outcome of your formal complaint so that i can take furthur steps if there is a need to. Thanks
Please keep me updated about the outcome of your formal complaint so that i can take furthur steps if there is a need to. Thanks