Fnb Pathic service

<p>On the 25th of May 2016 I went to fnb galleria mall to order new cards as I was hijacked the night before. I was put through on the phone to the relevant departments, I spoke to a lady regarding my cheque card from the Islamic banking division. She had assured me that my card was ordered and will be delivered to fnb galleria in 5-7 working days </p> <p>I returned to the bank about a week late to pick up my credit card, my cheque card hadn't arrived as yet. I proceeded to phone the fnb help line to inquire about my card, they told me out will be delivered to me shortly</p> <p>I then returnedto the bank on 23rd in June , I was put through to the Islamic division again and spoke to a Mohammed Bale </p> <p>He was unable to tell me</p> <p>-where my card was </p> <p>-why it hadn't been delivered </p> <p>-when it would be delivered </p> <p>-what was the delay </p> <p>Basically he was almost useless. </p> <p>He then went on to say that all he could do was order me a new card and wait for it to be delivered , fricken useless ban****! </p> <p>I said go ahead and then waited </p> <p>Today is the 7th of July 2016 </p> <p>I havnt received my card , havnt got a call from fnb</p> <p>What's the point of banking with them ??</p> <p>My temp card has expired and I don't have access to my funds. </p> <p>In Islam it is forbidden to do something that causes harm or is a waste of time </p> <p>Fnb has caused me grave inconvenience , and have wasted my time. Thus I deem fnb Islamic banking as being haraam </p> <p>I am deeply unhappy with the service</p> <p>All the Islamic division does is throw around Islamic words to get you to bank with them , then they treat you like nothing . I can't believe it takes almost 2 months to get a new bank card</p> <p> </p> <p>Very frustrated client </p>