SD
Sandra D

1 reviews | Active since Jun 2019

16 Sept 2025, 10:09

FNB Pathetic Service

It is now 47 days from 31 July 2025, when FNB blocked an EFT payment to a beneficiary . After contacting the complaints department numerous times and going into the branch 5 times , FNB have still not put the funds back into the current account . FNB selected Hulisani Madzivhandila, their employee to sort of the transaction . To date he has been able to do so and has not asked anyone higher up in FNB to help him . IS THERE NO ONE THAT CAN SORT THIS OUT AT FNB . Even the Head Office in Friedman Drive , Sandton has been contacted

Surely after nearly 50 days , there can be some sort of resolution

The matter has been handed over to the Bank Ombudsman

REALLY DISGUSTIN

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Replies (1)
SD
Sandra D's update19 Sept 2025, 09:53
Reviewer Update
STILL not been resolved !!!!

When is FNB actually going to sit down and resolve this issue that they themselves created

Most DISTURBING