FNB ***** PATHETIC SERVICE

THE FOLLOWING COMPLAINT WERE LODGED YESTERDAY MORNING JUST AFTER 8AM WITH FNB. A ***** CASE WERE OPENED. I HAVE PHONED FNB 5 TIMES YESTERDAY, SENT ABOUT 10 EMAILS FOR URGENT ESCALATION AS ***** HAPPENED ON MY ACCOUNT AND THE FUNDS ARE STILL ON HOLD - I HAVE NOT HAD ANY CONTACT NOR RESPONSE FROM FNB. THIS IS PATHETIC SERVICE I AM EXPERIENCING AS A FNB PREMIER ACCOUNT HOLDER!!!

I need case *** to be escalated and for my pending debits to be reversed back into my account as its still pending and has not yet left my account. FNB did not ask my approval for this I did not authorize these transactions I have tried to contact the merchant and sent them email but no response. please stop these transactions of over R16 000 and reverse it back to my account immediately.