Fnb pathetic service

I can believe the poor service of fnb today

I called 3 times today to address my not being able to login into the app according to one consultant my credit card has not been converted to a primary card ( I don’t understand as it is the only card I have with them so that makes no sense ) I kept being put through to different departments over and over again with no addressing of the issue

Secondly they won’t increase my credit limit they say it can only be increased if the system selects me for an increase I ve never heard of such a thing

I then attempt online to address and the application process says I don’t qualify which is absolutely rediculous considering a have trade broker account with fnb with 150k sitting in there for them to see

Absolute shambles of a bank

Rediculous to say the least