1 reviews | Active since Sept 2016
FNB pathetic service
<p>I deposited a fnb cheque into an fnb account, both accounts at the same branch and they take 10 days to clear the cheque? This is an absolute disgrace? Is fnb going to pay me interest on my money that they are keeping for 10 days? Where is this money lying whilst we wait 10 days? It will take 5 mins to clear yet you take 10 days! This is disgracful!</p>
Good Day,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation a formal complaint has been logged and routed to the relevant department for investigation and resolution.
Complaint reference number ***.
I really do apologise for any inconvenience and frustration caused.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation a formal complaint has been logged and routed to the relevant department for investigation and resolution.
Complaint reference number ***.
I really do apologise for any inconvenience and frustration caused.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)