MS
Musaddiq S
1 reviews | Active since Oct 2019
15 Oct 2019, 23:26
Fnb pathetic service
Fnb put my account on hold for the past 2 months I have been trying to get hold of the person I lncharge of a so called investigation but there are no responses to my email and when I call into the call centre to find out what's happening no one can give me an answer it's like the person who put my account on hold doesnt exist. I mean this is causing me to have a bad name as I need to pay my bills and get my money paid into my account but nothing seems to get done pathetic service really
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FNB (First National Bank)'s replyOfficial
16 Oct 2019, 09:22Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Oct 2019, 09:22
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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